Returns & Exchanges

At Warner Music, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring that vinyl records and media are protected to prevent damage during transit.

3

Attach the Shipping Label

Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing